Terms of service

1. GENERAL INFORMATION

1.1 Business details
Little Pink Llama is an India-based brand offering premium and sustainable kidswear, accessories, brooches, hairclips, crochet toys, and related products.

1.2 Eligibility
By using this Website, you confirm that:

  • You are at least 18 years old, or
  • You are using the Website under the supervision and with the consent of a parent or legal guardian.

1.3 Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

2. ACCOUNT REGISTRATION

2.1 Account creation
To place an order or access certain features, you may need to create an account using a valid email address and password.

2.2 Account responsibility
You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
    If you suspect any unauthorized use of your account, please contact us immediately at lplkidscouture@gmail.com.

2.3 Accuracy of information
You agree to provide accurate, current, and complete information, and to promptly update it if it changes (e.g., address, phone number).

3. PRODUCTS & PRICING

3.1 Product descriptions
We make every effort to display product details, images, colours, sizes, and descriptions accurately. However:

  • Colours may vary slightly due to screen settings and lighting.
  • Since many items are handcrafted, there may be minor variations from photographs.

3.2 Pricing

  • All prices are listed in Indian Rupees (INR).
  • Prices are subject to change at any time without prior notice.
  • Promotional offers, discounts, and coupons are time-bound and subject to specific terms.

3.3 Availability
All products are subject to availability. We reserve the right to:

  • Discontinue or modify products at any time
  • Limit quantities available for purchase per order, per household, or per customer

4. ORDERS & ACCEPTANCE

4.1 Placing an order
When you place an order on our Website, it is an offer to purchase the products selected. After you place an order, you will receive an order confirmation email.

4.2 Order acceptance
Your order is accepted only when:

  • We receive payment confirmation, and
  • We dispatch the product(s) from our facility

We reserve the right to refuse or cancel any order at our sole discretion, including due to:

  • Product unavailability
  • Errors in pricing or product information
  • Suspicious or fraudulent activity

5. USE OF WEBSITE

5.1 Permitted use
You agree to use the Website only for:

  • Browsing products
  • Placing genuine orders
  • Accessing information and content provided by us

5.2 Prohibited activities
You agree not to:

  • Use the Website for any fraudulent or unlawful purpose
  • Engage in data mining, scraping, or automated access (bots, scripts) without our consent
  • Attempt to gain unauthorized access to any portion of the Website or its servers
  • Interfere with or disrupt the Website’s operation or security
  • Post or transmit any harmful, defamatory, obscene, or infringing content

We reserve the right to restrict or terminate your access if we believe you have violated these Terms or any applicable law.

6. INTELLECTUAL PROPERTY

6.1 Ownership
All content on the Website, including but not limited to:

  • Logos, brand names, product images, photographs
  • Text, graphics, icons, and page layouts
  • Designs, patterns, and product concepts

is the intellectual property of Little Pink Llama or its licensors and is protected by applicable copyright, trademark, and design laws.

6.2 Limited license
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only.

6.3 Restrictions
You may not:

  • Copy, reproduce, distribute, modify, or create derivative works from our content without prior written permission
  • Use our name, logo, or branding in any manner that implies endorsement or affiliation without consent

7. USER CONTENT, REVIEWS & TESTIMONIALS

7.1 User submissions
If you submit reviews, photos, testimonials, feedback, or any other content (“User Content”), you:

  • Grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, display, reproduce, and distribute such content in connection with our business (including marketing and social media).
  • Confirm that you own or have the necessary rights to the User Content.

7.2 Content standards
User Content must not:

  • Be false, misleading, defamatory, obscene, offensive, or unlawful
  • Infringe any third-party rights (intellectual property, privacy, etc.)

We may remove or decline to display any User Content at our discretion.

8. THIRD-PARTY LINKS & SERVICES

Our Website may contain links to third-party websites (e.g., Instagram, Facebook, payment gateways, shipping partners). These are provided for your convenience only.

  • We do not control or endorse these third-party sites or their content.
  • Your use of third-party sites is subject to their own terms and privacy policies.
    We are not responsible for any loss or damage arising from your use of such third-party services.

9. PRIVACY & DATA PROTECTION

9.1 Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

9.2 Consent
By using the Website and providing your information, you consent to the collection and use of your data as outlined in the Privacy Policy and as permitted by applicable laws in India.

10. DISCLAIMER OF WARRANTIES

10.1 Website and services “as is”
The Website and all content, products, and services are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied.

10.2 No guarantee
To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of information

We do not warrant that:

  • The Website will be uninterrupted, secure, or error-free
  • Any defects will be corrected
  • The Website or its servers are free of viruses or other harmful components

11. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Little Pink Llama shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or data
  • Loss of goodwill
  • Business interruption

arising out of or related to your use of or inability to use the Website or products, even if we have been advised of the possibility of such damages.

Our total liability for any claim, whether in contract, tort, or otherwise, shall not exceed the total amount paid by you for the product(s) in question.

12. INDEMNITY

You agree to indemnify, defend, and hold harmless Little Pink Llama, its owners, employees, partners, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use or misuse of the Website or products
  • Your breach of these Terms
  • Your violation of any law or third-party rights

13. CHILD SAFETY & PRODUCT USAGE

13.1 Supervision
Many of our products (such as brooches, hairclips, crochet toys, and accessories) may contain small parts and components. Parents/guardians are responsible for supervising children while using our products.

13.2 Choking and safety warnings

  • Products should be kept away from infants and toddlers when unsupervised.
  • Always follow age recommendations and safety instructions mentioned on the product page or packaging.

We shall not be liable for any harm arising from misuse of products or use beyond recommended age/safety guidelines.

14. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.

You agree that the courts of [City/State – e.g., Jaipur, Rajasthan], India shall have exclusive jurisdiction over any disputes arising from or relating to these Terms or your use of the Website.

15. CONTACT US

If you have any questions, concerns, or feedback regarding these Terms, you can contact us at: