Shipping Policy

Shipping & Delivery

- Within India:
  • Orders are dispatched within 2–3 working days.
  • Delivery usually takes 5–7 working days.

- International Shipping:
  • Standard Delivery: 15–20 working days post-dispatch.
  • Express Delivery: 10–15 working days post-dispatch (charges apply).
  • Customs duties, import taxes, or brokerage fees (if any) are the customer’s responsibility.

- Logistics Partners: We ship through trusted and reliable courier partners. Tracking details will be shared once your order is shipped.
- Outlier Locations: If your pincode is not serviceable by our courier partners, we will reach out to find an alternative solution.

Payment Terms

- We offer 100% secure online payments via:
  • Razorpay (Credit, Debit, Visa, MasterCard, Amex)
  • GPay, Payment Links, Internet Banking (for WhatsApp orders)

- No COD available.

Product Care

- Bathrobes, Towels & Mulmul Night Suits:
  • Hand wash separately in cold water with a gentle fabric wash.
  • Avoid harsh detergents and strong chemicals to maintain softness.
  • Do not wring; air dry in shade for best results.

- Brooches & Pins:
  • Store in individual boxes or pouches to prevent scratches and tarnish.
  • Keep away from moisture, perfumes, and direct sunlight to preserve shine and durability.